Right of withdrawal
Cancellation policy & Right of withdrawal
You shall have the right to cancel this contract without cause within 14 days. The cancellation period is 14 days from the date on which you, or your nominated third party who cannot be the carrier, have received the goods/the last goods. In order to exercise your right of withdrawal, you must inform us (Schneider Digital Josef J. Schneider e.K., Maxlrainer Straße 10, 83714 Miesbach, Telefon: +49 (8025) 9930-0, Fax: +49 (8025) 9930-29, E-Mail: email@example.com) by giving a clear statement (e.g. a letter sent by post, fax or email) outlining your decision to cancel this contract. You may use the enclosed sample cancellation form for this purpose, though this is not a requirement. The cancellation deadline shall be deemed met if you have notified us that you wish to exercise the right of withdrawal before the end of the cancellation period.
Consequences of cancellation
If you cancel this Contract, we shall refund all payments we have received from you, including shipping costs (with the exception of additional costs arising from your choice of a different shipping method to the cheapest standard delivery method offered by us), without undue delay and within no more than 14 days from the day on which we received notification of your cancellation of this Contract. Unless expressly agreed with you, we shall use the same payment method for the refund that was used for the original transaction; we shall never charge a fee in relation to this refund. We may refuse a refund until we have received the returned goods or until you have furnished us with proof that you returned the goods, whichever is the sooner. You shall return or transfer the goods to us without undue delay, and in each case no later than 14 days from the day on which you have notified us of your wish to cancel this Contract. The deadline shall be deemed met if you send the goods before the end of the 14-day period. You shall bear the direct costs of returning the goods. You must only compensate us for any depreciation of the goods if this can be attributed to unnecessary handling of the goods to check the quality, features, and functionality thereof.
Exclusion of the right of withdrawal
The right of withdrawal shall not apply to contracts for delivery of goods which are not pre-assembled and where their manufacture is based on a personal choice or definition of specifications by the consumer, or which are clearly tailored to the needs of the consumer. The right of withdrawal shall also not apply to contracts for the delivery of goods which may quickly perish or are about to expire.
Specific information on early termination of the right of withdrawal
In the case of goods sealed for delivery, which are unsuitable for return for health and safety or hygiene reasons, your right of withdrawal shall terminate early if the seal on the goods was broken after delivery. In the case of deliveries of audio or video recordings or computer software in a sealed package, your right of withdrawal shall terminate early if the seal on the goods was broken after delivery.
To the Cancellation form